Privacy Policy
This Privacy Policy explains how Event Trading App ("we", "our", or "the app") collects, uses, stores, and protects your personal information when you use our services.
1. Information We Collect
We collect the following types of information when you register and use the app:
- Account information: name, email address, phone number, and country.
- Authentication data: Firebase Auth credentials (we do not store raw passwords).
- Trading activity: trade history, balance records, deposit and withdrawal requests.
- Device information: device type and operating system (collected by Firebase automatically).
- Profile picture: if you choose to upload one (stored in Firebase Storage).
- Referral data: referral codes and affiliate relationships.
2. How We Use Your Information
- To create and manage your account.
- To process trades, deposits, and withdrawals.
- To send notifications about your account activity.
- To provide customer support.
- To prevent fraud, abuse, and unauthorized access.
- To improve app performance and user experience.
- To comply with applicable legal obligations.
3. Data Storage & Security
Your data is stored securely using Google Firebase services:
- Firebase Realtime Database — stores user profiles, balances, and trading records.
- Firebase Authentication — manages login credentials securely.
- Firebase Storage — stores profile pictures.
- Firebase Cloud Messaging — delivers push notifications.
- All data is encrypted in transit using HTTPS/TLS.
- Sensitive values (such as PINs) are stored as cryptographic hashes, never as plaintext.
- We do not store your payment card details or bank account numbers.
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:
- With Firebase / Google (our infrastructure provider) as necessary to operate the service.
- With payment processors solely to complete a deposit or withdrawal you have requested.
- With law enforcement or government authorities if required by a valid legal order or applicable law.
- In an anonymized and aggregated form for analytics purposes (no personally identifiable information).
We will never share your data with third-party advertisers or marketing companies.
5. Push Notifications
We use Firebase Cloud Messaging (FCM) to send push notifications about trade results and signals, deposit and withdrawal status updates, and important account alerts. You may disable notifications in your device settings at any time.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you request account deletion, we will delete your personal data within a reasonable time, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the data we hold about you.
- Correction: request correction of inaccurate data.
- Deletion: request deletion of your account and associated data.
- Portability: request your data in a portable format.
- Objection: object to certain processing of your data.
To exercise any of these rights, contact us at support@eventtradingapp.com or through the support channel inside the app.
8. Children's Privacy
This app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.
9. Third-Party Services
Our app uses the following third-party services, each governed by their own privacy policies:
- Google Firebase — firebase.google.com/support/privacy
- Google Play Services
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Continued use of the app after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at support@eventtradingapp.com. See our Contact page for full details.
Summary
- We collect only what is needed to run the service.
- We never sell your data to third parties.
- Your data is secured with Firebase and encrypted in transit.
- You can request data deletion at any time via support.
By using this app, you agree to this Privacy Policy.